Mario Grau
- Guayaquil, Ecuador
- May 2, 2023
I am passionate about technology and for serving other people. I'm versatile, solutions-oriented, and highly accomplished IT professional offering more than 2 decades of a career distinguished by a performance and proven results, I am qualified to make a substantial contribution to the success of a company.
My background in the information technology arena has prepared me to join to any professional team. Throughout my career, I have worked in different departments and roles of Information Technology including Software Developer, Customer Support, Implementation of Financial and Commercial Systems, Technical Team Leader Implementation, Project Manager for IT solutions, IT Coordinator and Software Development Coordinator, Technical Team’s Leader for Cyber Security Products, Independent Consultant, and consistently delivered results to the highest standards. I have driven critical IT and business initiatives to completion through confident leadership of teams and processes.
I possess both strategic and tactical experience and also have successfully leading software development programs, transformation efforts, and process improvement initiatives in complex IT and business environments including commerce, manufacturing, banking, technology, government, and public administration. Through my experience, I have developed a wide-ranging skillset that is both adaptable and transferable, enabling me and my teams to deliver breakthrough results. I am self-motivated, comfortable working on multiple projects, and able to arrange my workload to meet critical deadlines. My versatility, flexibility, and willingness to work within constantly changing priorities and take up new technologies with enthusiasm have added to my development in this field. Furthermore, I have analytical, problem-solving, and people skills.
Education
Experience
• CNEL’s representation and coordination in projects of the electrical sector with technological component
• Coordinate the current and future requirements of the CDN (National Data Center) as well as the relevant information and data needs of the corporation.
• Analyze and design architecture models for applications and infrastructures for business models and technological services of corporate and national interest
• Advise to the Information Technology Manager in the evaluation of the conceptual model of communications, infrastructure, data and applications at the architecture level, as well as in the acquisition and implementation of the corresponding IT products and services.
• Coordinate the convergence of the different corporate infrastructure and information technologies, considering their trends as well as institutional strategies. Plan the respective training actions for the IT Management staff.
• Carry out the fulfillment of the actions and strategic objectives of the IT Management that are in accordance with the Institutional Strategic Plan, as well as ensure the implementation of the recommendations of the State control entities.
Computer Technology products and services for homes and families
• Manager of Infrastructure Implementation Projects: allocation of human and technical resources for equipment Maintenance services in AVP Clients.
• Technical Project Management, Implementation, Configuration and Maintenance of Stonesoft Firewalls in operating centers in Guayaquil and Quito. Claro Ecuador Telecommunications Company. (2015-2017)
• Program Manager of Service Projects for Firewall Forcepoint-Stonesoft and Websense products
• Service Desk Plus Implementation in Amazon Bank. Survey of Requirements, installation and configuration, July-August 2017.
• Websense support to CNT (National Telecommunications Corporation) and Banco del Pacífico.
• Implementation of Networks, Internet Service and IT platform for server operation New Guayaquil Criminalistics Laboratory
• Barahona Consultant Technical Support
• Websense HSM Central Bank Support
• Office 365 implementation in AVP
• Others toolkit’s knowledge: Solarwinds, SSH, F-Secure
• Manage Corpei's IT services to improve its operation, availability and use by internal and external clients. Provide technology to the business units of the new Corpei.
• Administrative, technical (systems, networks and security) and human management of the Corpei IT area. Responsible for the maintenance of IT processes (ISO 9001 standard) and their continuous improvement in the services offered by the area.
• Restructuring of the area and institutional support due to changes typified in the Ecuador’s Production Code for Corpei since 2011.
• Design and execution of annual work plans to provide technological support to the institutional support and trade areas.
• Responsible for the maintenance of the in-house institutional administrative-financial system (2007-2013). Implementation of the services of the Corpei administrative-financial system for the new Ecuador’s government Productive Betting and Investment Promotion programs (2008-2010).
• Design and Development of the following Systems: Budget Control, Project Management, Business Roundtable System
• Evaluation, planning and execution of projects for the implementation of new ERP systems (Nodum), CRM (Microsoft Dynamics CRM 4/2011), Document Manager (SharePoint 2010/2013)
• Evaluation, planning and migration of the Corpei’s data center server to VMWare technology
• Reinforcement of the security level with domain policies, restructuring of the internal and guest networks in Guayaquil and Quito. Application of domain and specific IT policies.
• Administrative, technical and human management of the software development area
• Creation of the Systems and Development area in the city of Quito
• Partnership with Microsoft for the Creation of the Microsoft’s .Net Academy via training with Microsoft
• Technical support in SAP/ABAP for alliance with SAP Ecuador and development of services in ABAP
• Technical support and maintenance of the GRM System of NEC Argentina for the process of identification of citizens for the Civil Registry Corporation of Guayaquil (since 2007). Project Manager of new requirements and implementations. First level of support and coordination of tickets with NEC’s GRM System. Development of the Virtual Kiosk for the issuance of citizenship certificates.
• Project Manager of Software development products and application’s maintenance
• Coordination and fulfillment of objectives and projects with the Services Management
• Support to the Commercial Area of Maint
• SLA customer’s accomplishments
Consulting for the reorganization of the Technical Area
Creation of a system to control the use of computer time in a network
Tutor of the following subjects: Data Structure II and Programming Techniques with C ++.
Collaboration with the broadband telecommunications network design team. Thesis: Study of a Fiber Optic network to cover the metropolitan area of the city of Bologna. Opportunity analysis in relation to technologies and costs
Maint’s Lead Team for Siglo 21’s System Platform Migration Project (Pichincha Bank - 2003)
Main activities:
• Code Migration from MVS OS/390/DB2 to HP-UX 11i/Oracle 9.2.3.
• Definition of standards, procedures, automation processes, quality control of IBM’s JCL scripts, Cobol programs and Database scripts to Shells and Cobol programs on the Unix platform and database scripts and sort processes to Oracle.
• POF of the Siglo 21’s Accounting System Application on Unix
• Technical and functional certification tests of the Siglo 21’s Accounting Module witch include: parameters definition for code certification in Unix, technical support for certification process for the Batch Production Pilot Agency in Unix and production support Conocoto’s bank agency, Santa Clara and La Y 21st
• Siglo 21’s Project documentation
Manager of the Maint’s Software Development Area (July - October 2002)
Main activities:
• Coordination and administration of the SIIEMPRE software development and implementation team (11 people)
• Technical support in the Sales Management module of the SIIEMPRE ERP
• Coordination and fulfillment of objectives and projects with Service Management
SIIEMPRE ERP Implementation in Lima - Peru (UNIDIS - Oct 2000 - Feb 2001)
Main activities:
• Customization and configuration of the System to function according to Peruvian legislation and Client's requirements Design and execution of plans to carry out training, support, monitoring, and operating procedures of the SIIEMPRE system (in conjunction with La Universal - Ecuador)
Project Leader ERP SIIEMPRE (October 1998 - 2002)
Main activities:
• SIIEMPRE’s Roadmap Design and execution
• Lead Team SIIEMPRE’s Software
• Project Manager for the implementation of SIIEMPRE in the following companies: Balanceados Rosario (producer of balanced products for shrimp, horse, dogs, etc.); Corporación Ecuavigor (producer of birds and eggs); Almacén de Rulimanes Salvatierra, La Universal S.A. (Ecuadorian chocolate industry); Humboldt German School of Guayaquil; Comisariato de la Junta de Beneficencia de Guayaquil.
• SIIEMPRE’s Web Module Development: e-Siiempre product (October 2001 - November 2001
• Research and Implementation of the Microsoft Windows 2000 Server Terminal Services product on a WAN network between the cities Guayaquil and Quito for the operation of the SIIEMPRE system (December 2001 - January 2002)
Microsoft SQL Server Database Instructor
• Curso 2072A Admininistering a Microsoft SQL Server Database (2001)
• Curso 0819 Implementing and Design Sql Server 70 (2001)